P R I V A C Y P O L I C Y /
Art of Living Canada’s web site meets appropriate online information collection and use practices.
At present, Art of Living Canada operates the following websites: www.artofliving.ca
What information is collected and for what purpose is it being collected?
In order to give you the best experience on our site, Art of Living Canada may collect demographic and aggregate information from its online visitors who access its sites. Demographic information is anonymous information, which may include age, gender and geographic location. Aggregate information is data about a group or category of services or users from which individual identities have been removed. In other words, how you use a service may be collected and combined with information about how others use the same services, but no personal information is associated to this information. Therefore, demographic information and aggregate information are not considered personal information as neither is linked to an identifiable individual.
The types of information requested for each activity and the ways the information may be used are described below.
Some of our sites allow users to submit personal information in a certain capacity (e.g., course or volunteer applications). Personal information collected in this capacity will be used solely for the purpose specified. For example, course application submissions will be used for the sole purpose of registering and informing participants for current and future Art of Living Course postings.
User comments and e-mail
Our web sites will sometimes invite users to provide us with their comments on our services or on certain events. Users who wish to provide us with their comments will sometimes have the option of also providing us with their name and e-mail address. We do not require users to provide us with such information, however. Comments provided to Art of Living Canada by users may be posted on our web sites. Alongside such comments, we may also post the user's first name and last initial as well as the city and province which this user has indicated he or she is from. However, we will ensure that any such postings on our web sites do not contain any personal information.
To the extent an online form or an e-mail submitted by a user contains personal information, we will only use such personal information to the extent it is necessary to respond to any comment or question from such user. We will limit access to such personal information and will keep such personal information in a secure system. Although most online forms and e-mail messages submitted by users are deleted after we respond, in certain cases hard copies or data extracts may be kept on file. Any such copy or any such information, to the extent it is personal, will also be stored in a secure location.
Art of Living Canada also uses "web beacons" (a.k.a. "web bugs," "action tags," "pixel trackers," or "clear GIFs") which are small, graphic images on a web page, web-based document or in an e-mail message that are designed to allow us or a third party to collect certain information and monitor user activity on our sites. Web beacons are invisible to the user because they are typically very small (only 1-by-1 pixel) and have the same color as the background of the web page, document or e-mail message. We may use web beacons to collect non-personal information such as the IP address of the computer that the web beacon is sent to, the URL of the page the web beacon comes from, and the time it was activated (such as when you view the web page, advertisement or e-mail that contains the web beacon). Web beacons can be linked to personal information, but we do not use web beacons that link to personal information. We may permit third parties to place web beacons on our sites, but these web beacons are not linked to personal information either. Art of Living Canada maintains log files, which contain Internet Protocol ("IP") addresses. An IP address is a numeric address that is assigned to your computer by your Internet Service Provider. We do not link IP addresses to personal information. In general, we only use log files to monitor traffic on our Web sites and to troubleshoot technical problems. In the event of abuse, however, we may block certain IP addresses.
What safeguards does Art of Living Canada use to protect my personal information?
Art of Living Canada maintains reasonable safeguards in an effort to ensure the security, integrity and privacy of the personal information we collect. We also have implemented reasonable security measures in an effort to protect against the loss, misuse and alteration of the information under our control. Personal information collected by Art of Living Canada is stored in secure operating environments that are not available to the public (e.g., locked rooms) and access to that information is limited to employees who need the information to provide you with our products or services.
Changes to this Policy
We reserve the right to make changes in this policy. If we make such changes, we will post the changes and change the date at the top of the policy. Please check back from time to time to ensure you are aware of any changes in our privacy practices.
Where and how to ask questions or file complaints